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Dear Forum
Our office having 2 PBX system, 3cx for mobile communication and Panasonic KX-TDE600 (latest firmware), This Panasonic, provide outgoing call to PSTN
We try to integrate this with two method, and each have problem that need to resolve.
1. 3CX SIP Trunk <> Panasonic IPGW
With this methode, every call from Panasonic ext. to 3CX ext. , always ring to 3CX operator
and 3CX ext. can not make outgoing call to PSTN
2. 3CX SIP Trunk <> Panasonic SIP Extension
With this methode, we have issue with caller ID.
Call from 3CX to Panasonic do not display 3CX ext in Panasonic key phone
Is there any best practice methode to integrate this 2 PBX system and resolve our issue ?
Thanks
Our office having 2 PBX system, 3cx for mobile communication and Panasonic KX-TDE600 (latest firmware), This Panasonic, provide outgoing call to PSTN
We try to integrate this with two method, and each have problem that need to resolve.
1. 3CX SIP Trunk <> Panasonic IPGW
With this methode, every call from Panasonic ext. to 3CX ext. , always ring to 3CX operator
and 3CX ext. can not make outgoing call to PSTN
2. 3CX SIP Trunk <> Panasonic SIP Extension
With this methode, we have issue with caller ID.
Call from 3CX to Panasonic do not display 3CX ext in Panasonic key phone
Is there any best practice methode to integrate this 2 PBX system and resolve our issue ?
Thanks