3CX PBX Debian 8 install

Discussion in '3CX Phone System - General' started by toxicfusion, Dec 14, 2016.

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  1. toxicfusion

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    Hello,

    Trying to install 3CX Free version for testing.

    VPS - Debian 8 86_64bit install

    apt-get update && apt-get upgrade

    I then follow the 3CX debian install guide.. FAILS

    dpkg: error processing package 3cxpbx (--configure):
    subprocess installed post-installation script returned error exit status 139
    Errors were encountered while processing:
    3cxpbx
    E: Sub-process /usr/bin/dpkg returned an error code (1)
    root@debian:~#


    What is the cause here?
     
  2. Azuroth

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    I'm going to guess that you have tried running it under sudo correct ?
     
  3. toxicfusion

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    Indeed, however no need when accessing as root.
     
  4. toxicfusion

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    was the apt source list updated to the new 15 sp4 package?
     
  5. andreasc

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    Hi toxicfusion

    Please run the following commands
    apt-get install virt-what
    virt-what

    and let me know what will show you?
     
  6. toxicfusion

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  7. toxicfusion

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    here is some more output of the error on install (Option 1)

    dpkg: error processing package 3cxpbx (--configure):
    subprocess installed post-installation script returned error exit status 139
    Errors were encountered while processing:
    3cxpbx
    E: Sub-process /usr/bin/dpkg returned an error code (1)
    W: Operation was interrupted before it could finish
     
  8. andreasc

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    Hi toxicfusion,

    Can you try uninstalling and installing the PBX
    by run the following commands.

    apt purge 3cxpbx
    apt-get autoremove
    apt update
    apt install 3cxpbx

    let me know it that worked for you.
     
  9. toxicfusion

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    Same.. For record I ran all those above commands prior to posting on forum. Also reloaded the VPS with fresh install of Debian 8

    uname output:

    Linux debian 4.8.3-x86_64 #1 SMP Thu Oct 20 19:05:39 EDT 2016 x86_64 GNU/Linux


    dpkg: error processing package 3cxpbx (--configure):
    subprocess installed post-installation script returned error exit status 139
    Processing triggers for libc-bin (2.19-18+deb8u6) ...
    Errors were encountered while processing:
    3cxpbx
    E: Sub-process /usr/bin/dpkg returned an error code (1)
     
  10. andreasc

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  11. cirrus

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    Fresh Debian 8 install on Linode fails with the same error as the OP.

    uname -a output:
    Linux localhost 4.9.15-x86_64-linode81 #1 SMP Fri Mar 17 09:47:36 EDT 2017 x86_64 GNU/Linux

    install output:
    dpkg: error processing package 3cxpbx (--configure):
    subprocess installed post-installation script returned error exit status 139

    FIX: Instead of running the Linode's kernel, use the distribution supplied kernel by editing the configuration profile "My Debian 8 Profile" on Linode and selecting GRUB 2. Reboot and re-install should be successful. (3CX is not compatible with v4 kernels?)

    Distribution supplied kernel uname output:
    Linux localhost 3.16.0-4-amd64 #1 SMP Debian 3.16.39-1+deb8u1 (2017-02-22) x86_64 GNU/Linux
     
    #11 cirrus, Jun 10, 2017
    Last edited: Jun 10, 2017
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