I recently updated our 3CX Phone System to Version 12. Also installed 3CX Phone on local machines as well as on our terminal server, because myphone is not working any longer. first thing to anger is, that the w2k8 terminal server asks for reboot after opening the prov.-file from the welcome mail. that's not possible at all! so i went on and configured some accounts manually, as well as in the terminal environment or on local machuines, 3cx phone is working fine in softphone mode. CTI is not working, nothing happens, no error message or something. it shows incoming calls, but any action by the users regarding the grandstream phones just don't work! as the 3cx managment console said "reprovisioning necessary", i did so, i checked the grandstream's firmware, it's the latest... any ideas someone? i'll need to get it running... the 3cx outlook 2010 addin also deactivated. would be the next step after getting 3cx phone working in cti-mode. some months ago, i tested the 3cx system 12 beta with 3cx phone 12 beta on a local machine with a grandstream phone and everything worked fine... thanks in advance.