3cx phone chose call to answer

Discussion in 'Ideas' started by uknod, Oct 27, 2015.

  1. uknod

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    If you have two calls (or more) comming to your phone, the 3cx phone answers the oldest one first, it would be great to be able to chose which one to answer by clicking on it.
    We have one customer in particular who have a very busy call centre where there engineers call as well as customers, they would lie to answer there engineers before the customers, but currently they can't.

    Geoff
    Kent tec.