3CX Phone for Windows 10

Discussion in 'Windows' started by vgtan, Aug 13, 2015.

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  1. vgtan

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    Can somebody to help me to solve this problem, after install 3CXPhone, i get the error message :

    3CXPhone has encountered an unhandled exception and will close.
    Crash report file:

    C:\Users\Samer\AppData\Local\3CX VoIP Phone\Logs\2015_08_13_10_45_14.dmp

    :?: :?:
     
  2. pj3cx

    pj3cx Active Member

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    Hi there,
    Ensure all windows updates / .net updates are installed as a first step.
     
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  3. vgtan

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    Hi

    I check .NET updates, and I already have install .NET Fremework 4.5.
    What is the next step?
     
  4. pj3cx

    pj3cx Active Member

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    Ensure you have the c++ 2010 runtimes installed aswell.
     
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  5. vgtan

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    I have Windows 10 in my laptop, and this upgrade about 4 days, all updates is a new version. I don't have c++ 2010, but i have 2015.
    Is there a another solution except my updates.
     
  6. pj3cx

    pj3cx Active Member

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    Please install the 2010 aswell as per documentation
     
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  7. hammadrafique

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    Run it as an administrator, and also run it in Windows 8 compatibility Mode. To enable compatibility mode Go to properties>compatibility>windows 8.
     
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