3CX phone for Windows call "cancelled" after 3-seconds

Discussion in 'Windows' started by RobKasbow, May 5, 2011.

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  1. RobKasbow

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    I can make internal ext-to-ext calls and external ext-to-ext calls to my iPhone from my 3CX v5.01 windows client, but whenever I try to make an outbound call to the PSTN, the call rings once, connects, and then I hear the message "cancelled" and the call is disconnected. The cancelled message is from the PBX. My inbound and outbound rules work fine on all of the other phones. Does anyone have a way to fix this?

    Thanks,

    Rob Kasbow
     
  2. leejor

    leejor Well-Known Member

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    The 3CX logs will show how it is handling the call and , perhaps, why it is ending.
     
  3. RobKasbow

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    Hey guys, I resolved the issue with some parameter changes with my VoIP provider, Call Centric.

    Best regards,

    Rob
     
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