3CX Phone for Windows could not etablish

Discussion in '3CX Phone System - General' started by fortytwo, Jan 20, 2016.

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  1. fortytwo

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    Hello,

    When using 3CX Phone for Windows, at start, I got the following message:

    Code:
    3CX Phone for Windows could not etablish
    a connection to the 3CX Phone System Web API.
    As a result, features like Contacts and Presence information will not be available.
    You can still make and receveive Phone Calls via SIP...
    Does anyone have any idea what happens?

    All my best,
     
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  2. lneblett

    lneblett Well-Known Member

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    Remote or local?

    Does it come in after a small wait? I run both local and remote and if on the same machine as 3CX, when the softphone starts it is almost immediate. With the other phones it comes up with the same message, but then comes in after a few seconds.

    If it never comes up, then take a look at the following, while for Android, it is applicable to all -
    http://www.3cx.com/forums/viewtopic.php/post177117.html?p=177117
     
  3. fortytwo

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    Remote and Local. It's really strange.
    I'm using the 3CX tunnel for remote. After a small wait, nothing happen...
    Maybe because it's free license ?
     
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