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3CX Phone for Windows - Don't re-prompt for device selection of re-registration

Discussion in 'Ideas' started by DSXDATA, Feb 12, 2016.

  1. DSXDATA

    DSXDATA New Member

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    3CX APP remember assigned device

    Morning to-do list:

    1. make coffee
    2. tell 3CX app which phone to use
    3. drink coffee

    Mornings would be so much easier if I could just go straight to drinking my coffee.
     
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  2. Lev

    Lev New Member

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    Re: 3CX APP remember assigned device

    Can you specify this for me? I just don't really get what you are talking about.
     
  3. DSXDATA

    DSXDATA New Member

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    Re: 3CX APP remember assigned device

    Hi Lev,

    Sure - if you have more than one device assigned to your extension - the 3CX app needs to know which one is the target for CTI. The problem is that it asks this question every morning.

    Best,

    Kirk
     
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  4. jj1

    jj1

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    Re: 3CX APP remember assigned device

    We also have a number of users that have more than one desk phone assigned (i.e. a phone upstairs and downstairs or a phone in the office and a phone at home office). This would save our users a lot of confusion and hassle.
     
  5. Lev

    Lev New Member

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    Re: 3CX APP remember assigned device

    Ah, yeah... well, if you set a setting, it should stay setted, right? :)
    If it doesnt,... thats just bad and needs to be fixed! *upvote*
     
  6. jjc32

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    3CX Phone for Windows - Don't re-prompt for device selection when re-registration happens

    When you have multiple device associated with your extension and you use the 3CX phone app in CTI mode it ask during startup which phone you want to connect to but when it looses connection to the 3CX PBX it re-registers and asks you again to select a phone you want to connect to.

    Can it be made so that it only asks you during application startup and not after/during a re-registration?

    Thnks,

    J.
     
  7. stalley

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    Agreed, this is a beating to re-select your device every time the softphone is launched. The IP address of the hard phone should be sticky and should only be prompted for once, unless you actually need to change it for some reason.