Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

3CX phone for windows showing call stuck after android configuration

Discussion in '3CX Phone System - General' started by bbaker73, Nov 30, 2017.

Thread Status:
Not open for further replies.
  1. bbaker73

    bbaker73 New Member

    Joined:
    Nov 27, 2015
    Messages:
    142
    Likes Received:
    25
    A few users randomly have 3CX client for windows in CTI mode showing they are on a call and stuck there. Have to exit 3CX client completely and restart. We have just ignored and dealt with it for a long time but itappears to be an effect from also having configured 3CX client on android for the same extension. A user has not had this issue for a year or more. After adding android client to the user extension, now user getting stuck calls in the windows client. Doesn't seem to matter if the android client is open, or exit ignore push. Still gets stuck calls in windows client.
     
Thread Status:
Not open for further replies.