3CX Phone line in-use

Discussion in '3CX Phone System - General' started by sam_atmosphere, Nov 23, 2009.

Thread Status:
Not open for further replies.
  1. sam_atmosphere

    Joined:
    Nov 19, 2009
    Messages:
    10
    Likes Received:
    0
    I have installed my 3CX very well and it really works. i have SPA941 as my phone. and a Grandstream GWX4104 as a PSTN Gateway with one line. I can receive an incoming as well as use outgoing. But my problem right now is when somebody is using the line how can i know that the line is in use. it end up that when im having a conversation then suddenly someone dials i have been cut off. how can i look the line if its in use.?

    Thanks
     
  2. KerryG

    KerryG Active Member

    Joined:
    Jun 19, 2009
    Messages:
    960
    Likes Received:
    0
    The setting for the gateway should specify a maximum number of calls of 1 so that this doesn't happen.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    10,848
    Likes Received:
    299
    I assume you are talking about someone picking up a POTS set that shares the PSTN line that the Gateway is plugged into ?
    I had seen a small device that when put in series with each phone on a line, will prevent the second set from getting dialtone when another is using the line. Have a look at the first device (Telephone Line Isolator)on this site , is that the sort of thing you are looking for? http://www.cleanphone.com/Accessories/gifts.htm

    There is also a line-in-use light, a bit further down the list.

    I'm sure that there are a number of companies that make these sorts of things tailored to different counties.
     
Thread Status:
Not open for further replies.