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3CX Phone Not initiating Dailing

Discussion in 'Windows' started by Juanv, Jul 10, 2014.

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  1. Juanv

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    Hi Guys

    I'am running into this issue on several of our 3CX machines mostly running on SP5 .......

    Soft phone shows registered so all seems good but when i dial the number and after hitting the call button nothing happens it goes back to the default soft phone screen...... even trying *777 it goes back to the default screen, I will then need to close the app and re-launch it again, i can dial out again a few times but then it does the same thing and i need to re-launch the app!

    Any Ideas :?:
     
  2. pj3cx

    pj3cx Active Member

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    Hi Juanv,
    What OS are you running ?
    Are you 100% up to date on your windows updates ?
    Have you got an audio card on this machine ?
     
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