3CX Phone System does not see a traffic from PCI modem

Discussion in '3CX Phone System - General' started by uwaver, Nov 20, 2013.

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  1. uwaver

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    Scenario: 3CX Phone System and PCI Modem are on same server.

    Specs:
    Windows Server 2003 R2
    3CX Phone System 6
    Lucent V.90 Data/Fax/Voice Modem (PCI)

    Issue: I cannot find and option to connect 3CX Phone System with PCI modem. All apps show incoming signal (i.e. Windows Fax, CallderID, etc.) and works fine, but not 3CX.

    Any ideas?
     
  2. leejor

    leejor Well-Known Member

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    A modem is not a SIP device and will not for for VoIP applications. You need to be using a VoIP Gateway if you wish to set-up a PSTN trunk into 3CX.
     
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