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3cx phone system service will not start

Discussion in '3CX Phone System - General' started by RSAS, Nov 17, 2013.

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  1. RSAS

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    I just installed the 3cx phone system on windows 7 pro 64 bit and I get the following errors.

    An Exception occurred RestartServices Error : Cannot start service 3CXPhoneSystem on computer

    any ideas

    thanks
    Rich
     
  2. leejor

    leejor Well-Known Member

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    I'm assuming that you have re-booted the PC, and it still doesn't start?

    Have you gone into Control Panel/Administrative Tools/Component services and tried to manually start?

    Have you tried removing the programme completely, and re-installing?
     
  3. RSAS

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    I did get this to start on a different computer but no luck on the original machine .
    Thanks
    Rich
     
  4. jpillow

    jpillow Well-Known Member

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    If you are not able to restart the services I'd do as Leejor suggested uninstall and reinstall 3cx, I've come across this problem and thats exactly what we did with success. Though thats noot say this will definitively fors the issue.
     
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  5. ammar1

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    I am also having the same issue. I installed it in windows server 2008. Any guess what solved this issue?
     
  6. leejor

    leejor Well-Known Member

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    You installed 3CX version 12.5, and your server is one of these versions?

    Windows 2008 R2 Foundation (x64 only)
    Windows 2008 R2 Standard (x64 only)
    Windows 2008 R2 Enterprise (x64 only)
    Windows 2008 R2 Datacenter (x64 only)

    This is the complete listing...

    http://www.3cx.com/docs/supported-operating-systems/
     
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