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3cx phone v6 ( seven x64)

Discussion in 'Windows' started by vpaulo, Jun 7, 2011.

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  1. vpaulo

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    HI all weave some problem with 3cx phone client v6 on OS Win Seven x64.

    1-st is what phone client when you connect camera to itself show picture normally, but if you simply close left panel ( where camera pictures and settings are putted) and open it again, don`t work, but camera still connected elsewhere ))) ( led indicator show what software are connected and all is fine) I simply reconnect camera ( put it off and on again) and when after restart phone client all going normally.

    2-nd problem is what video content dont going into simply network in the same (/22 mask) ip address. Log in debug are:

    Video stream will be received on 192.168.2.101:40000
    No video port provided by remote party

    All firewall are switched off. I see this problem before and solving of this problem is put off "all audio streaming through the server" in extension settings. Today I don`t know why it is so.

    3-d problem is when somebody call through direct sip call to extension and you don`t answer the call, this missed call don`t show in call history in the phone client.
     
  2. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    Hi
    Thanks for report, we will check it. However, the "No video port provided by remote party" don't looks as a firewall problem, but an issue in the incoming SIP media description. If you are familiar with Wireshark, a capture of the incoming call should clarify this. Btw, what phone is the remote one?
    Regards
    vali
     
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  3. vpaulo

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    win seven x64 on one and xp sp3 x86 on second pc.
    give me emai to send pcap file
     
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