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3cx Phone Wont Launch

Discussion in 'Windows' started by sdirge, Jun 20, 2014.

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  1. sdirge

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    After upgrading service packs the 3cs phone won't launch. It starts a background process for it but there is no tray icon or visible user interface. I tried to uninstall and reinstall and get the same results. This is a win 8.1 machine.

    Any help is appreciated.
     
  2. leejor

    leejor Well-Known Member

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    What OS are you using?
     
  3. sdirge

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    Windows 8.1
     
  4. leejor

    leejor Well-Known Member

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    Have you tried un-installing, then installing the original version you downloaded (pre SP6)? You may not have kept a copy, but if you did, and that failed as well, then there may be an issue with something else that has changed on your PC.
     
  5. sdirge

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    I tried that, this started on SP5 I should have said came out of the blue. Did a uninstall/reinstall then and now. The 3cx phone starts as a process just doesn't display a UI.
     
  6. pj3cx

    pj3cx Active Member

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    Hi there,
    Have you by any chance VPN adapters on this PC? can you try disabling those see if issue persists ?
    Also, do you have any antivirus / antimalware / firewall that could interfere ? can you disable temporarly to see if any success ?
     
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