buillett
Customer
- Joined
- Jun 24, 2010
- Messages
- 13
- Reaction score
- 0
I provisioned a Fanvil H5 per 3CX instructions and provisioning happened without a hitch.
Unfortunately, once the phone is provisioned, the original functionality of the phone is broken. E.G., when you go to dial a number, the icons with text below them for dial and delete still show up, however, the functionality is removed from the phone.
I noticed when I log into the Fanvil phone directly, blank BLF fields have been created by the 3CX default provisioning template for the soft keys on the home screen as well as all the subscreens, hence, the provisioning template creating blanks is breaking the default functions built into the phone (see attached screenshot of post provisioned phone). Pre-Provisioning, the phone has 6 DSS/BLF keys available to be modified in the web interface DSS Key 1-1 through DSS Key 1-6, which are the homescreen keys you would normally select in the BLF field in 3CX, all the other submenu keys are hidden (DSS 2-1 - DSS 5-6) as they are contextual submenus.
Has anyone modified this provisioning template to keep built-in hidden functions from being converted to blanks?
Also, does anyone know how to change the default icons for DSS 1-1 through DSS 1-6 so that BLF fields on the home screen aren't locked into being shown with factory default icons?
Unfortunately, once the phone is provisioned, the original functionality of the phone is broken. E.G., when you go to dial a number, the icons with text below them for dial and delete still show up, however, the functionality is removed from the phone.
I noticed when I log into the Fanvil phone directly, blank BLF fields have been created by the 3CX default provisioning template for the soft keys on the home screen as well as all the subscreens, hence, the provisioning template creating blanks is breaking the default functions built into the phone (see attached screenshot of post provisioned phone). Pre-Provisioning, the phone has 6 DSS/BLF keys available to be modified in the web interface DSS Key 1-1 through DSS Key 1-6, which are the homescreen keys you would normally select in the BLF field in 3CX, all the other submenu keys are hidden (DSS 2-1 - DSS 5-6) as they are contextual submenus.
Has anyone modified this provisioning template to keep built-in hidden functions from being converted to blanks?
Also, does anyone know how to change the default icons for DSS 1-1 through DSS 1-6 so that BLF fields on the home screen aren't locked into being shown with factory default icons?