3CX roadmap

Discussion in 'Ideas' started by 3CXusername, Oct 16, 2015.

3CX roadmap 5 5 1votes
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  1. 3CXusername

    3CXusername New Member

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    Basic 3CX product roadmap
     
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  2. Futureweb

    Futureweb New Member

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    Would help a lot with planing 3CX Upgrades ...
     
  3. Nick Galea

    Nick Galea Site Admin

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    Focus areas

    Better reporting
    Brand new interface, more intuitive
    Simplification of architecture to make it even easier to use
    Improved dashboard
    Further reduce footprint of system in terms of memory, processes and CPU usage
    Further reduction of day to day management tasks

    And a few confidential ones too :)
     
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  4. uptime1

    uptime1 New Member

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    Hi Nick,

    Might one of those confidential include SMS text messaging support!?

    SMS is coming on strong with increasing numbers of VOIP Providers supporting it. As 3CX jumped in early and successfully on WebRTC, SMS is the next opportunity to make a noticeable difference. What do you think of 3CX handling and routing the SMS messages through enhancement of the existing 3CX clients. Of course, SMS has enormous appeal to the Millennials, who reputedly, don't want to talk on a phone! :) My business customers want the ability to receive, manage and respond to their SMS messages with ease just as they do phone calls. Containing all that SMS activity within the 3CX sphere will be more productive and 3CX brand centric than having to use a third-party (infiltrator/future competitor) program! What do you think about making this part of the 3CX appeal?

    BTW, will you please consider making auto-responders part of the appeal, including auto-response by extension and interactive auto-response, for example, when someone wants an address or directions to the business, the first auto-response message says to text back "xyz" to get directions, "abc" for a call back, "123" for today's specials, etc.
     
  5. Nick Galea

    Nick Galea Site Admin

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    Hi, Thanks for the feedback - I would suggest you post these as individual ideas....
     
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  6. Anonymous

    Anonymous Guest

    Nick, Are there plans for a formal roadmap? And/or a web-based consolidated list of upcoming features? Maybe even exclusive to the partner-portal?
     
  7. PaulD

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    Does anyone know if we'll be seeing v14sp3 anytime soon, or is it v15 next? Timeline?
     
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  8. Anonymous

    Anonymous Guest

     
  9. Nick Galea

    Nick Galea Site Admin

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    Hi Helia

    Thanks for your feedback. But please make this into a separate feature request/idea, rather then a comment on the 3CX Roadmap post...
     
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  10. jmiller

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    Nick, seeing a roadmap would be great. I am new but see that there are a bunch of ideas "IN PROGRESS". It would be great to get an eta on each of those items since they were announced publicly. Thanks!
     
  11. Nick Galea

    Nick Galea Site Admin

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    I am afraid we can not provide a roadmap for our product, and definitely no ETAs.

    Its not feasible - its not always known in advance and priorities change. Some things are out of our control in terms of whether it can be done or not, and so we cant say whether and definitely not when they can be done. This is the reason we are not keen to give a road map.

    To get an idea where we are going you can follow the ideas and also our blog and you will clearly see our direction.

    As a general guide line, we regularly review the TOP 20 IDEAS. So if you make a feature request or have a question, word it well with a good subject and if upvoted to top 20/30 we will respond.
     
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