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Discussion in 'Ideas' started by 3CXusername, Oct 16, 2015.
Basic 3CX product roadmap
Would help a lot with planing 3CX Upgrades ...
Brand new interface, more intuitive
Simplification of architecture to make it even easier to use
Further reduce footprint of system in terms of memory, processes and CPU usage
Further reduction of day to day management tasks
And a few confidential ones too
Might one of those confidential include SMS text messaging support!?
SMS is coming on strong with increasing numbers of VOIP Providers supporting it. As 3CX jumped in early and successfully on WebRTC, SMS is the next opportunity to make a noticeable difference. What do you think of 3CX handling and routing the SMS messages through enhancement of the existing 3CX clients. Of course, SMS has enormous appeal to the Millennials, who reputedly, don't want to talk on a phone! My business customers want the ability to receive, manage and respond to their SMS messages with ease just as they do phone calls. Containing all that SMS activity within the 3CX sphere will be more productive and 3CX brand centric than having to use a third-party (infiltrator/future competitor) program! What do you think about making this part of the 3CX appeal?
BTW, will you please consider making auto-responders part of the appeal, including auto-response by extension and interactive auto-response, for example, when someone wants an address or directions to the business, the first auto-response message says to text back "xyz" to get directions, "abc" for a call back, "123" for today's specials, etc.
Hi, Thanks for the feedback - I would suggest you post these as individual ideas....
Nick, Are there plans for a formal roadmap? And/or a web-based consolidated list of upcoming features? Maybe even exclusive to the partner-portal?
Does anyone know if we'll be seeing v14sp3 anytime soon, or is it v15 next? Timeline?
Thanks for your feedback. But please make this into a separate feature request/idea, rather then a comment on the 3CX Roadmap post...
Nick, seeing a roadmap would be great. I am new but see that there are a bunch of ideas "IN PROGRESS". It would be great to get an eta on each of those items since they were announced publicly. Thanks!
I am afraid we can not provide a roadmap for our product, and definitely no ETAs.
Its not feasible - its not always known in advance and priorities change. Some things are out of our control in terms of whether it can be done or not, and so we cant say whether and definitely not when they can be done. This is the reason we are not keen to give a road map.
To get an idea where we are going you can follow the ideas and also our blog and you will clearly see our direction.
As a general guide line, we regularly review the TOP 20 IDEAS. So if you make a feature request or have a question, word it well with a good subject and if upvoted to top 20/30 we will respond.