Solved 3CX running but not visible

Discussion in '3CX Phone System - General' started by LOrr, Sep 28, 2017.

Thread Status:
Not open for further replies.
  1. LOrr

    Joined:
    Sep 28, 2017
    Messages:
    2
    Likes Received:
    0
    I'm having an issue with 3CX not being visible on my screen in Windows 10. It's open and running and the icon flashes when a call comes in. Windows snapping does not work and neither does Alt+Space > Move.

    I have tried re-installing to no avail. Anybody have any fixes for this?

    Cheers.
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    5,425
    Likes Received:
    353
    Hello @LOrr

    What works for me is pressing pressing Shift and then right click on the 3CX icon. Select the move option and use the keyboard arrow keys to bring the client in the middle
     
  3. LOrr

    Joined:
    Sep 28, 2017
    Messages:
    2
    Likes Received:
    0
    Hello @YiannisH_3CX

    I have tried this but to no avail. It seems that Windows thinks there is an extra undetected display off to the right side of my monitor which is where my mouse cursor is thrown to when I follow your steps. So I think this is where the app is sitting, but it doesn't allow me to drag it back through.

    As I write this I have found a fix! If click on the app in my task bar, hit Alt+Space+M then move it back in with keyboard arrows.

    Thanks you for your help.
     
  4. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    5,425
    Likes Received:
    353
    Glad the issue was resolved and thank you for sharing your solution
     
Thread Status:
Not open for further replies.