3cx server updated and now my trunks are marked as unsupported

Discussion in '3CX Phone System - General' started by tastycoders, Mar 28, 2018.

  1. tastycoders

    Joined:
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    I have .flowroute.com trunks they both show up with a green dot but no calls in or out.

    Not sure what to do.

    -Jason
     
  2. nb

    nb Support Team
    Staff Member 3CX Support

    Joined:
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    make an outgoing call and make an incoming call..
    What is the error you get?
    if the trunk shows unsupported it means that you used a generic template to create the trunk. You dont need to if flowroute is supported. We have a template for Flowroute US.. Us that to create the trunks. I suggest you recreate them again.
     
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