3CX Setup

Discussion in '3CX Phone System - General' started by aliswaidan, Apr 20, 2015.

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  1. aliswaidan

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    Hi All,

    i'm planning to SETUP 3CX for one of my customer, he need to install it in the Main branch and publish it through SOPHOS Firewall.

    i am trying to install this 3cx now in my lab to test it. but i'm having some problems, i am not able to pass by firewall checker process even i am not able to connect locally to the server from my android telephone.

    can anyone advise what's the full requirements to install and publish a 3cx phone system to used by ANDROID and iOS.

    thank you.
     
  2. Saqqara

    Saqqara Well-Known Member

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    Check to see if you have the correct ports open - http://www.3cx.com/docs/firewall-router-configuration-voip/
     
  3. aliswaidan

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    Dear Saqqara,

    what about the local connectivity ????
     
  4. Saqqara

    Saqqara Well-Known Member

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    When you install the software, you enter an internal / local FQDN - change you ping this address, and IP address.

    On the machine you have installed the software, is the firewall switch on - if so test by switching it off

    How have you configured the mobiles, easy way is to send the welcome email to the user and import this into the 3CX application
     
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