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Hello,
I am fairly new to 3CX, and know some stuff in Cisco UCM, I know this topic has been brought up before in past Threads but i dont see any posts/replies to any of them after 2010-2011.
I have successfully created a SIP Trunk between 3cx v11 to Cisco UCM 7.1.
I've got two concerns:
1. when making a call 3CX extension to Cisco extension, It only shows SIP Port # on the display. I dont see the 3CX extension that is calling on cisco phone. (Cisco to 3CX works).
Here is the log:
16-10-2012 12:17:29.366 Leg L:27.2[Line:10000>>1505] is terminated: Cause: BYE from PBX
16-10-2012 12:17:29.366 [CM503008]: Call(C:27): Call is terminated
16-10-2012 12:17:29.365 Leg L:27.1[Extn] is terminated: Cause: BYE from 10.5.80.110:51593
16-10-2012 12:17:25.654 Currently active calls - 1: [27]
16-10-2012 12:17:20.757 [CM503007]: Call(C:27): Line:10000>>1505 has joined, contact <sip:[email protected]:5060>
16-10-2012 12:17:20.755 [CM503007]: Call(C:27): Extn:6504 has joined, contact <sip:[email protected]:51593>
16-10-2012 12:17:20.753 L:27.2[Line:10000>>1505] has joined to L:27.1[Extn]
16-10-2012 12:17:15.869 [CM505003]: Provider:[CCM] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Cisco-CUCM7.1] PBX contact: [sip:[email protected]:5060;transport=TCP]
16-10-2012 12:17:15.809 [CM503025]: Call(C:27): Calling T:Line:10000>>1505@[Dev:sip:[email protected]:5060] for L:27.1[Extn]
16-10-2012 12:17:15.757 [CM503027]: Call(C:27): From: Extn:6504 ("Eddie Jimenez" <sip:[email protected]:5060>) to T:Line:10000>>1505@[Dev:sip:[email protected]:5060]
16-10-2012 12:17:15.757 [CM503004]: Call(C:27): Route 1: from L:27.1[Extn] to T:Line:10000>>1505@[Dev:sip:[email protected]:5060]
16-10-2012 12:17:15.757 Line limit check: Current # of calls for line Lc:10000(@CCM[<sip:[email protected]:5060>]) is 0; limit is 24
16-10-2012 12:17:15.757 Call(C:27): Call from Extn:6504 to 1505 matches outbound rule 'Extension to Cisco'
16-10-2012 12:17:15.755 [CM503001]: Call(C:27): Incoming call from Extn:6504 to <sip:[email protected]:5060>
2. In order to make a successful call from Cisco to 3cx i had to add/change Source ID on 3cx
Request Line URI: User Part Custom Field Custom Value "6504" which is my extension on 3cx
based myself on this article: http://www.3cx.com/blog/docs/source-identification-issues/
Here is Activity Log when it wasnt working
15-10-2012 17:22:39.843 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
Invite-UNK Recv Req INVITE from 10.178.50.3:56350 tid=2d756f8e0c [email protected]:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/TCP 10.178.50.3:5060;branch=z9hG4bK2d756f8e0c
Max-Forwards: 70
Contact: <sip:[email protected]:5060;transport=tcp>
To: <sip:[email protected]>
From: "Eduardo Jimenez"<sip:[email protected]>;tag=29a56480-65c8-4771-b8ff-c11fbf058889-38300632
Call-ID: [email protected]
CSeq: 101 INVITE
Expires: 180
Session-Expires: 1800
Min-SE: 1800
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
Call-Info: <sip:10.178.50.3:5060>;method="NOTIFY;Event=telephone-event;Duration=500"
Date: Mon, 15 Oct 2012 22:22:51 GMT
Supported: timer, resource-priority, replaces, Geolocation
User-Agent: Cisco-CUCM7.1
Allow-Events: presence, kpml
P-Asserted-Identity: "Eduardo Jimenez" <sip:[email protected]>
Content-Length: 0
Remote-Party-ID: "Eduardo Jimenez" <sip:[email protected]>;party=calling;screen=yes;privacy=off
Here is my question: what changes or additions do i need to make for the other 3cx extensions to work, when someone from cisco extension dials them.
Any help is greatly appreciated
Eddie
I am fairly new to 3CX, and know some stuff in Cisco UCM, I know this topic has been brought up before in past Threads but i dont see any posts/replies to any of them after 2010-2011.
I have successfully created a SIP Trunk between 3cx v11 to Cisco UCM 7.1.
I've got two concerns:
1. when making a call 3CX extension to Cisco extension, It only shows SIP Port # on the display. I dont see the 3CX extension that is calling on cisco phone. (Cisco to 3CX works).
Here is the log:
16-10-2012 12:17:29.366 Leg L:27.2[Line:10000>>1505] is terminated: Cause: BYE from PBX
16-10-2012 12:17:29.366 [CM503008]: Call(C:27): Call is terminated
16-10-2012 12:17:29.365 Leg L:27.1[Extn] is terminated: Cause: BYE from 10.5.80.110:51593
16-10-2012 12:17:25.654 Currently active calls - 1: [27]
16-10-2012 12:17:20.757 [CM503007]: Call(C:27): Line:10000>>1505 has joined, contact <sip:[email protected]:5060>
16-10-2012 12:17:20.755 [CM503007]: Call(C:27): Extn:6504 has joined, contact <sip:[email protected]:51593>
16-10-2012 12:17:20.753 L:27.2[Line:10000>>1505] has joined to L:27.1[Extn]
16-10-2012 12:17:15.869 [CM505003]: Provider:[CCM] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Cisco-CUCM7.1] PBX contact: [sip:[email protected]:5060;transport=TCP]
16-10-2012 12:17:15.809 [CM503025]: Call(C:27): Calling T:Line:10000>>1505@[Dev:sip:[email protected]:5060] for L:27.1[Extn]
16-10-2012 12:17:15.757 [CM503027]: Call(C:27): From: Extn:6504 ("Eddie Jimenez" <sip:[email protected]:5060>) to T:Line:10000>>1505@[Dev:sip:[email protected]:5060]
16-10-2012 12:17:15.757 [CM503004]: Call(C:27): Route 1: from L:27.1[Extn] to T:Line:10000>>1505@[Dev:sip:[email protected]:5060]
16-10-2012 12:17:15.757 Line limit check: Current # of calls for line Lc:10000(@CCM[<sip:[email protected]:5060>]) is 0; limit is 24
16-10-2012 12:17:15.757 Call(C:27): Call from Extn:6504 to 1505 matches outbound rule 'Extension to Cisco'
16-10-2012 12:17:15.755 [CM503001]: Call(C:27): Incoming call from Extn:6504 to <sip:[email protected]:5060>
2. In order to make a successful call from Cisco to 3cx i had to add/change Source ID on 3cx
Request Line URI: User Part Custom Field Custom Value "6504" which is my extension on 3cx
based myself on this article: http://www.3cx.com/blog/docs/source-identification-issues/
Here is Activity Log when it wasnt working
15-10-2012 17:22:39.843 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
Invite-UNK Recv Req INVITE from 10.178.50.3:56350 tid=2d756f8e0c [email protected]:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/TCP 10.178.50.3:5060;branch=z9hG4bK2d756f8e0c
Max-Forwards: 70
Contact: <sip:[email protected]:5060;transport=tcp>
To: <sip:[email protected]>
From: "Eduardo Jimenez"<sip:[email protected]>;tag=29a56480-65c8-4771-b8ff-c11fbf058889-38300632
Call-ID: [email protected]
CSeq: 101 INVITE
Expires: 180
Session-Expires: 1800
Min-SE: 1800
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
Call-Info: <sip:10.178.50.3:5060>;method="NOTIFY;Event=telephone-event;Duration=500"
Date: Mon, 15 Oct 2012 22:22:51 GMT
Supported: timer, resource-priority, replaces, Geolocation
User-Agent: Cisco-CUCM7.1
Allow-Events: presence, kpml
P-Asserted-Identity: "Eduardo Jimenez" <sip:[email protected]>
Content-Length: 0
Remote-Party-ID: "Eduardo Jimenez" <sip:[email protected]>;party=calling;screen=yes;privacy=off
Here is my question: what changes or additions do i need to make for the other 3cx extensions to work, when someone from cisco extension dials them.
Any help is greatly appreciated
Eddie