- Joined
- Nov 16, 2008
- Messages
- 180
- Reaction score
- 0
I have a simple requirement. I have fully tested the 3CX with VOIP gateways, an Analogue Gateway and can happily make and receive calls.
When I test the Soft Phone from remote locations, I generally use a VPN connection. However, I would like the ability for the 3CX soft phone to connect in via the WAN address of the 3CX server.
Upon configuring the 3CX SoftPhone client to connect to the WAN address, it successfully logs in. However, any calls that I make get returned as 'forbidden'.
Calls made to this softphone from either phones on the LAN where the 3CX is based come through fine.
Has anyone successfully managed to get a 3CX soft phone or any SIP phone to connect externally via the WAN address (Public IP) ?
I have included my Server log below that gets generated when I try to establish a call from the SoftPhone that's not on the VPN - if anyone can see anything there that they can assist on that would be greatly appreciated. Thanks for your help. Regards, Lewis
When I test the Soft Phone from remote locations, I generally use a VPN connection. However, I would like the ability for the 3CX soft phone to connect in via the WAN address of the 3CX server.
Upon configuring the 3CX SoftPhone client to connect to the WAN address, it successfully logs in. However, any calls that I make get returned as 'forbidden'.
Calls made to this softphone from either phones on the LAN where the 3CX is based come through fine.
Has anyone successfully managed to get a 3CX soft phone or any SIP phone to connect externally via the WAN address (Public IP) ?
I have included my Server log below that gets generated when I try to establish a call from the SoftPhone that's not on the VPN - if anyone can see anything there that they can assist on that would be greatly appreciated. Thanks for your help. Regards, Lewis
22:22:02.327 Call::Terminate [CM503008]: Call(32): Call is terminated
22:22:02.327 CallCtrl:nIncomingCall [CM502001]: Source info: From: 32; To: "3CXPhone"[sip:[email protected]:5060];tag=e778ff46[sip:[email protected]:5060]
22:22:02.327 CallCtrl:nIncomingCall [CM503013]: Call(32): Incoming call rejected, caller is unknown; msg=SipReq: INVITE [email protected]:5060 tid=a04b4272523e0319 cseq=INVITE [email protected]:5070 / 2 from(wire)
22:22:02.117 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.80.100:5070;branch=z9hG4bK-d8754z-c025893e6739792d-1---d8754z-;rport=20132;received=82.71.0.209
Max-Forwards: 70
Contact: [sip:[email protected]:5070]
To: [sip:[email protected]:5060]
From: "3CXPhone"[sip:[email protected]:5060];tag=e778ff46
Call-ID: ZTI3ZmY0NWM2Y2RiYzg1NWIyMmZlN2FiNmQ3MjE4ZTA.
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO
Supported: replaces
User-Agent: 3CX Phone 7.0.3766.0
Content-Length: 0
22:22:02.107 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE [email protected]:5060 tid=c025893e6739792d cseq=INVITE [email protected]:5070 / 1 from(wire)