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3CX softphone mute windows audio when called

Discussion in 'Windows' started by jfvanderschaaf, Nov 24, 2010.

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  1. jfvanderschaaf

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    Hi,

    Maybe I am overlooking something in the configuration, but is it possible for the 3CX Phone to automatically mute all windows audio when an incoming or outgoing call is placed?

    Windows 7 does have this feature, but it seems 3CX doesn't work with it?
     

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  2. davidbenwell

    davidbenwell Active Member

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    Hi, I believe this will only work, if you have configured the softphone to use a headset via the front Audio sockets of a PC / Laptop You can configure the headset independently of the main speakers, this will then mute the main speakers of the PC / Laptop and unmuted them when the call is finished.

    Just tested it this end and works fine.
     
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  3. jfvanderschaaf

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    Fair enough. Gues it doesn't work with an USB headset.
     
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