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3CX Softphone - Onhold 30 seconds drop call

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Algene

Platinum Partner
Advanced Certified
Joined
Sep 18, 2018
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Hi,

I have problem on 3cx v15. Using 3cx Softphone on windows the agent onhold the call for 30 seconds and make another call to line2, after 30 seconds the call was disconnected line 1.

Any Suggestions?
 
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