3cx Softphone Remote connection Problems

Discussion in '3CX Phone System - General' started by bduke08021, Jan 27, 2011.

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  1. bduke08021

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    Hello All

    i am using softphone on my laptop to remote to my ext., i have connection but voice from the remote is not heard. i can hear who i call or who calls me. help.
     
  2. mfm

    mfm Active Member

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    Hi there,

    Why not switch to use tunnel that should instantly solve all you one way audio issue. Where you enter the connection details ( for the 3cx softphone) at the bottom there is a box, enable tunnel mode, enter the local ip port and tunnel password and you should connect and solve your issue. Ill post a screenshot if its not clear on how to do it.
     
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  3. bduke08021

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    i am using tunnel.
     
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