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3CX softphone

Discussion in '3CX Phone System - General' started by garambula, Apr 2, 2007.

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  1. garambula

    Apr 2, 2007
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    Not sure if I am doing this correctly. I would like employees from remote locations to be able to connect to 3CX PBX using 3CX Softphone. Ports that I have opened are as follows:
    UDP 5060
    UDP 3478
    UDP 9000-9015

    I have enabled/disabled on 3CX PBX server the following
    Device is Exteral
    Bind to Media Server
    Support Re-Invite
    Supports to Replace header

    As for the 3CX Softphone Client client I have
    Username 110
    Password ***********
    Displayed name Test User
    Realm/Domain: 202.197.100.x:5060 external IP of server
    Proxy/Register: 202.197.100.x:5060 external IP of server
    Register: checked
    STUN server: stun.3cx.com
  2. Nick Galea

    Nick Galea Site Admin

    Jun 6, 2006
    Likes Received:
    and then? what is the problem you are experiencing? can you post server status log?
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. garambula

    Apr 2, 2007
    Likes Received:
    Here are the logs I currently have on my server
    Logging level on server is Verbose
    13:05:32.008 ??: SL: connected optimus:0/PHPExtension_0 at [optimus]/PHPExtension_0
    12:47:05.234 ??: from 'optimus:0/MediaServer':*** Connected to optimus:5483/IVRServer at ***
    12:47:05.187 IVRConnected: IVR Server is connected
    12:47:05.187 ??: SL: connected optimus:5483/IVRServer at [optimus]/IVRServer
    12:47:04.796 ??: from 'optimus:0/MediaServer':*** Connecting to [] ***
    12:47:03.828 ClientRegs::eek:nSuccess Registration of sip:3103438313@sip.broadvoice.com is successful
    12:47:03.796 ??: from 'optimus:0/MediaServer':IVR not found on
    12:47:02.734 ??: from 'optimus:0/MediaServer':*** Connecting to [] ***
    12:47:01.734 ??: from 'optimus:0/MediaServer':IVR not found on
    12:47:01.046 ExtLine::Register_ Send registration for "3103438313"<sip:3103438313@sip.broadvoice.com>
    12:47:01.046 ExtLine::Register_ Use External IP for device line registration DN='10001' device='BroadVoice'
    12:47:00.937 ??: SL: connected optimus:0/VoiceBoxManagerService at [optimus]/VoiceBoxManagerService
    12:47:00.750 MediaServerConnected: Media Server is connected
    12:47:00.750 ??: SL: connected optimus:0/MediaServer at [optimus]/MediaServer
    12:47:00.453 StunClient::process STUN resolved external IP=*.*.*.* :5060 by server
    12:47:00.218 StunClient::process Send initial STUN request to
    12:47:00.062 CallMgr::Stack::thread ** Enter Stack Loop **
    12:47:00.000 DBA: ** Database connection Ok **
    12:46:59.968 CallMgr::DumThread::thread ** Enter DUM Thread **
    12:46:59.968 CallMgr::Stack::Initialize ** Adding transports **
    12:46:59.968 CallMgr::Initialize ** Initializing SIP stack **
    12:46:59.765 CallMgr::Initialize Version: 3.0.1699.0
    12:46:59.765 CallMgr::Initialize Start 3CX PhoneSystem Call Manager
  4. garambula

    Apr 2, 2007
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    Does anyone have instructions on how to setup a softphone and what I would have to do on the server side?
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