3CX & SPA3102

Discussion in 'Windows' started by bluehillshoney, Jun 24, 2014.

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  1. bluehillshoney

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    Hi There,

    I'm trying to setup a SPA with our phone system. If I change the Dial plan to (S0<:10005>) I cannot not receive calls and cannot make calls. When I try to make a call, I just get Telstra's "The number you have dialed is not connected, please check the number and try again.) I checked in the log of the SPA 3102 and when you try to dial out, it just putting "10005" as the number, not what you requested on the ip phone. when an incoming call comes in it does see it on the SPA3102, but not on the 3CX Trunk status.

    I have followed and re-done the tutorial on how to setup the SPA 3102 a dozen times and no luck... :(


    Any idea's guys?
     
  2. leejor

    leejor Well-Known Member

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    I suspect that you are making use of the wrong dialplan within the 3102 (there are several). (S0<:10005>) this is used only for incoming PSTN calls to "forward" them onto 3CX. It is not used for outgoing calls. There is a Line dialplan that can be left with a simple default, or customized to allow for "quick" calls to go out from the set plugged into the FXS port.

    Don't know if you used this...http: //www.3cx.com/voip-gateways/linksys-spa3102/ - NO LONGER AVAILABLE
    but re-read, and mind the * and caller ID, putting it in can cause incoming calls to fail.
     
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