Hi all, Sorry, noob here so I'll do my best. I've just taken over an installation of 3cx with some linksys SPA942 phones. My problem is, when you are on a call, and another call comes in, you do not have the option to pick up the call after you have placed your current call on hold. You can pick up the other call from any other of the phones that are ringing. In the SPA942 settings, I have added a secondary line key and tried setting it as Extension 2, or simply as a duplicate Extension 1, but both of these dont work. I have changed the Use Phone Status in Call Forwarding Rules on 3CX but that didn't help. I've also tried in 3CX, adding a Forwarding rule for the Extension I am on to divert on busy to the ring group I am on, but that didn't seem to help either. I've done my best to find the answer, but I cannot find a solution that will work. Any help would be greatly appreciated! Thanks!