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3CX Tunnel / Session Border Controller

Discussion in '3CX Phone System - General' started by Steve Takacs, Jul 17, 2017.

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  1. Steve Takacs

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    Hi Guys,

    My 3cxsbclog is full with errors.
    I did some research but I can`f find the meaning / cause.

    Does someone know why I see these errors?
    What does it mean? What can I do to stop these errors?

    ERR | 20170717-090533.070 | 3CXTunnel | TUNL | 6660 | Bridge.cpp:718 | Has no registered RTP session for local destination 10.120.5.13:11790
    ERR | 20170717-090533.092 | 3CXTunnel | TUNL | 6660 | Bridge.cpp:718 | Has no registered RTP session for local destination 10.120.5.13:11790
    ERR | 20170717-090542.853 | 3CXTunnel | TUNL | 10460 | Rtp.cpp:143 | Error reading from RTP socket 416, {RS:59744}: error 10054
    ERR | 20170717-090542.853 | 3CXTunnel | TUNL | 10460 | Rtp.cpp:143 | Error reading from RTP socket 416, {RS:59744}: error 10054
    ERR | 20170717-090542.853 | 3CXTunnel | TUNL | 10460 | Rtp.cpp:143 | Error reading from RTP socket 416, {RS:59744}: error 10054
    ERR | 20170717-090548.072 | 3CXTunnel | TUNL | 6660 | Bridge.cpp:718 | Has no registered RTP session for local destination 10.120.5.23:11786
    ERR | 20170717-090548.093 | 3CXTunnel | TUNL | 6660 | Bridge.cpp:718 | Has no registered RTP session for local destination 10.120.5.23:11786
    ERR | 20170717-090550.576 | 3CXTunnel | TUNL | 6660 | Bridge.cpp:718 | Has no registered RTP session for local destination 10.120.5.13:11794
    ERR | 20170717-090556.164 | 3CXTunnel | TUNL | 6660 | Bridge.cpp:718 | Has no registered RTP session for local destination 10.120.5.13:11794
    ERR | 20170717-090605.426 | 3CXTunnel | TUNL | 10460 | Rtp.cpp:143 | Error reading from RTP socket 416, {RS:59744}: error 10054
    ERR | 20170717-090605.446 | 3CXTunnel | TUNL | 10460 | Rtp.cpp:143 | Error reading from RTP socket 416, {RS:59744}: error 10054
    ERR | 20170717-090605.467 | 3CXTunnel | TUNL | 10460 | Rtp.cpp:143 | Error reading from RTP socket 416, {RS:59744}: error 10054
    ERR | 20170717-090605.508 | 3CXTunnel | TUNL | 10460 | Rtp.cpp:143 | Error reading from RTP socket 416, {RS:59744}: error 10054
    ERR | 20170717-090605.508 | 3CXTunnel | TUNL | 10460 | Rtp.cpp:143 | Error reading from RTP socket 416, {RS:59744}: error 10054
    ERR | 20170717-090605.546 | 3CXTunnel | TUNL | 10460 | Rtp.cpp:143 | Error reading from RTP socket 416, {RS:59744}: error 10054
     
  2. DSXDATA

    DSXDATA New Member

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    THere are two reasons you might see this:

    1. You have ring groups and at times two people will pick up at the almost same time. This error happens for the person who was a few milliseconds late and got dead air - no audio. So - its an annoyance but not a problem.

    2. Your firewall is blocking RTP ports.

    Best,

    Kirk
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. GiannosC_3CX

    GiannosC_3CX Guest

    Hi Steve,

    I have sent you a P.M, please check your inbox.
     
  4. herbst

    Joined:
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    Hi,

    We have same error:

    Name=3CXSBC15.5.1136.6

    ERR | 20170912-140655.825 | 3CXTunnel | TUNL | 5660 | Bridge.cpp:718 | Has no registered RTP session for local destination

    Our problem: lost sound after 30 or 60 seconds. After 10s sound return.
     
  5. GiannosC_3CX

    GiannosC_3CX Guest

    Hi herbst,

    Please check your inbox, I have sent you a P.M
     
  6. PreHack

    Joined:
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    I have the same problem, please help

    Code:
    ERR | 20170918-205738.474 | 3CXTunnel | TUNL | 4920 | TunnelTcp.cpp:262 | Bridge [3CXSBC15.5.2607.1] failure 'Too long inactivity' on TCP connection: while processing tunnel connection
    
    ALERT | 20170918-205738.505 | 3CXTunnel | TUNL | 4920 | TunnelTcp.cpp:660 | Sending first packet from [ V4 0.0.0.0:51331 UNKNOWN_TRANSPORT ] to [ V4 80.254.xxx.xxx:5090 TCP ]
    
    ALERT | 20170918-205838.660 | 3CXTunnel | TUNL | 2572 | TunnelTcp.cpp:660 | Sending first packet from [ V4 0.0.0.0:51335 UNKNOWN_TRANSPORT ] to [ V4 80.254.xxx.xxx:5090 TCP ]
    
    ERR | 20170918-192648.546 | 3CXTunnel | TUNL | 2572 | Bridge.cpp:718 | Has no registered RTP session for local destination 192.168.10.7:12058
    
    ERR | 20170918-192705.218 | 3CXTunnel | TUNL | 2572 | Bridge.cpp:718 | Has no registered RTP session for local destination 192.168.10.7:12066
    
    ERR | 20170918-192705.233 | 3CXTunnel | TUNL | 2572 | Bridge.cpp:718 | Has no registered RTP session for local destination 192.168.10.7:12066
    
    ERR | 20170918-192842.811 | 3CXTunnel | TUNL | 2572 | Bridge.cpp:718 | Has no registered RTP session for local destination 192.168.10.7:12066
    
    ERR | 20170918-192851.421 | 3CXTunnel | TUNL | 2572 | Bridge.cpp:718 | Has no registered RTP session for local destination 192.168.10.7:12078
    
    ERR | 20170918-192851.452 | 3CXTunnel | TUNL | 2572 | Bridge.cpp:718 | Has no registered RTP session for local destination 192.168.10.7:12078
    
     
  7. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @PreHack

    What version PBX are running? Is it a windows sbc or linux? Are the phones behind the SBC up to date with the recommended fimware? is this causing you a specific issue?
     
  8. PreHack

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    I'm running 3CX 15.5 on Debian and have a Windows SBC.
    My Phone is a Yealink W56P with firmware 25.80.0.15 (seems to be the latest). I have audio problems, most of the time I can't hear the other side, everything else seems to be normal.


    Update: Changed SBC to Debian, seems to work perfectly fine.
     
    #8 PreHack, Sep 19, 2017
    Last edited: Sep 19, 2017
  9. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Glad this has worked for you and thank you for the update, keep an eye on it and let us know if you face any further issues
     
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