- Joined
- Oct 19, 2017
- Messages
- 131
- Reaction score
- 23
Hi,
I have a 3CX install that has been updated from version 14 to 15 then from version 15 to 15.5. Don't recall now if any of those updates had been done from a fresh install and backup restore or not.
For sure at least one of those updates has not been done from a fresh install because if I inspect the windows services the system lacks the services "3CX PhoneSystem 01 AudioProvider" and the "3CX PhoneSystem Hotel Service".
So, I suppose it is recommended to do a fresh install and restore, isn't it?
My question is, will a restore from a full backup preserve all call logs and call reports and call reports schedules? The company in which that 3CX is installed makes intensive use of reports.
I have a 3CX install that has been updated from version 14 to 15 then from version 15 to 15.5. Don't recall now if any of those updates had been done from a fresh install and backup restore or not.
For sure at least one of those updates has not been done from a fresh install because if I inspect the windows services the system lacks the services "3CX PhoneSystem 01 AudioProvider" and the "3CX PhoneSystem Hotel Service".
So, I suppose it is recommended to do a fresh install and restore, isn't it?
My question is, will a restore from a full backup preserve all call logs and call reports and call reports schedules? The company in which that 3CX is installed makes intensive use of reports.