Solved 3CX using Thinktel SIP Trunking - Incoming fails with a 403

Discussion in '3CX Phone System - General' started by John R, Jun 22, 2017.

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  1. John R

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    We're using a 3CX v15.5 system, and I've configured Thinktel SIP trunks as per the guidelines published by 3CX. My outgoing trunks work as expected, but I receive 403 errors on the incoming trunks. The Firewall Test ran clean.

    Anyone have similar challenges with this combination? Any recommendations on next steps?

    Cheers
     
  2. John R

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    Just discovered the Thinktel IP had been black-listed by my 3CX ....... removed the IP and all works fine.:D
     
  3. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Glad to see the issue in resolved and thank you for sharing your solution
     
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