3CX V.15 - Adding New Inbound Rules

Discussion in '3CX Phone System - General' started by aiaustralia, Jan 11, 2017.

Thread Status:
Not open for further replies.
  1. aiaustralia

    Joined:
    Nov 30, 2016
    Messages:
    6
    Likes Received:
    0
    Hi There

    We have recently upgraded to 3CX v.15 and I am trying to add a new inbound rule. These are the steps I have taken
    1. I added the new number to our sip trunk. The number is listed at the bottom of the list in out sip trunk
    2. I then go to the inbound rules page to configure a new DID rule. The number is now where to be found in this list.
    To troubleshoot this, I have tried restarting the SIP Server Service and the SIP/RTP Tunneling Proxy Services. This had no change.

    Anyone know how to set up new DID's in the new version?
     
  2. GiannosC_3CX

    GiannosC_3CX Guest

    Dear aiaustralia,

    Please let us know the OS of your system and what service pack are you using.

    When you create SIP trunks, and list the DIDs associated with the SIP trunk, inbound rules are automatically created for each DID that you add. Edit the existing DID and not add a new one!

    You can find more details about configuring Inbound Rules for DIDs on this link: https://www.3cx.com/community/threads/3cx-v-15-adding-new-inbound-rules.46947/
     
  3. aiaustralia

    Joined:
    Nov 30, 2016
    Messages:
    6
    Likes Received:
    0
    Hmm, okay, I think I have managed to work it out. That link above just links back to this thread.
     
  4. GiannosC_3CX

    GiannosC_3CX Guest

Thread Status:
Not open for further replies.