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- Jun 2, 2011
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We have recently installed 3cx V10 voip to each workstation in our organisation.
Three of these PC's have internet access - the remainder are limited access.
It has been noticed that when an external call comes in on the internet access PC's, the pop up contact ID shows the callers name or relavent info, however they are not in our local microsoft contacts list.
On the limited internet PC's, only the phone number shows. :?: :?:
Can anyone, please, tell me what database the internet enabled PC's are accessing for caller contact information, I am assuming it is a web site such as "whitepages". If so, then we can enable the limited internet PC's to be able to access that website phone record database or whatever it is. P.S we are in New Zealand.
Any guidance would be greatly appreciated.
Thanks in anticipation. 8|
Three of these PC's have internet access - the remainder are limited access.
It has been noticed that when an external call comes in on the internet access PC's, the pop up contact ID shows the callers name or relavent info, however they are not in our local microsoft contacts list.
On the limited internet PC's, only the phone number shows. :?: :?:
Can anyone, please, tell me what database the internet enabled PC's are accessing for caller contact information, I am assuming it is a web site such as "whitepages". If so, then we can enable the limited internet PC's to be able to access that website phone record database or whatever it is. P.S we are in New Zealand.
Any guidance would be greatly appreciated.
Thanks in anticipation. 8|