3CX V11 SIP Connection to Cisco AS5400

Discussion in '3CX Phone System - General' started by jwalker, Feb 23, 2013.

Thread Status:
Not open for further replies.
  1. jwalker

    Joined:
    Feb 23, 2013
    Messages:
    4
    Likes Received:
    0
    Hi, I am trying feverishly to connect a fresh install of 3CX V11 to my Cisco AS5400. My engineer has promised that everything is correct on the Cisco side however, I cannot get a call to go through to the 3CX server. I have a PSTN (T1) connection on the Cisco AS5400 terminated locally to a legacy PBX (3-digit dial) and am trying to get a SIP connection to 3CX (4-digit dial) established. This is the error log output when trying to dial from PSTN to SIP:



    22-Feb-2013 21:56:18.335 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    Invite-UNK Recv Req INVITE from 10.19.32.37:63199 tid=4D11F7 Call-ID=6E2E0E3E-7C9B11E2-BC6FD6F1-23980B0D@10.19.32.37:
    INVITE sip:1708@10.19.32.35:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.19.32.37:5060;branch=z9hG4bK4D11F7;x-route-tag="tgrp:1001"
    Max-Forwards: 70
    Contact: <sip:xxxxxx1708@10.19.32.37:5060>
    To: <sip:1708@10.19.32.35>
    From: <sip:xxxxxx1708@10.19.32.37>;tag=126C3978-128F
    Call-ID: 6E2E0E3E-7C9B11E2-BC6FD6F1-23980B0D@10.19.32.37
    CSeq: 101 INVITE
    Expires: 180
    Min-SE: 1800
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, COMET, REFER, SUBSCRIBE, NOTIFY, INFO, UPDATE, REGISTER
    Content-Type: multipart/mixed;boundary=uniqueBoundary
    Date: Sat, 23 Feb 2013 02:56:18 GMT
    MIME-Version: 1.0
    Supported: 100rel, timer, replaces
    Timestamp: 1361588178
    User-Agent: Cisco-SIPGateway/IOS-12.x
    Allow-Events: telephone-event
    Content-Length: 698
    Remote-Party-ID: <sip:xxxxxx1708@10.19.32.37>;party=calling;screen=no;privacy=off
    Cisco-Guid: 1848391982-2090537442-2151284753-565197598

    --uniqueBoundary
    Content-Type: application/sdp

    v=0
    o=CiscoSystemsSIP-GW-UserAgent 3500 9451 IN IP4 10.19.32.37
    s=SIP Call
    c=IN IP4 10.19.32.37
    t=0 0
    m=audio 19204 RTP/AVP 0 18 4 8 101
    c=IN IP4 10.19.32.37
    a=rtpmap:0 PCMU/8000
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=yes
    a=rtpmap:4 G723/8000
    a=fmtp:4 bitrate=6.3;annexa=yes
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    --uniqueBoundary
    Content-Type: application/gtd
    Content-Disposition: signal;handling=optional

    IAM,
    PRN,isdn*,,NI***,
    USI,rate,c,3,c,1
    USI,lay1,ulaw
    TMR,02
    CPN,04,,1,1708
    CGN,04,,1,,,xxxxxx1708
    CPC,09
    FCI,,,,,,,y,
    GCI,6e2c392e7c9b11e2803a001121b03b1e

    --uniqueBoundary--
    22-Feb-2013 21:56:18.335 IPs do not match!
    22-Feb-2013 21:56:18.335 Compare IPs: incoming=10.19.32.37; external=0.0.0.0
     
  2. mixig

    mixig Active Member

    Joined:
    Dec 13, 2011
    Messages:
    519
    Likes Received:
    11
    http://www.3cx.com/blog/docs/source-identification-issues/

    Also there are many examples on the forum.. just search "source id identification"...
     
  3. jwalker

    Joined:
    Feb 23, 2013
    Messages:
    4
    Likes Received:
    0
    Thank you for the followup. I have tried all the options I could possibly find on this issue. Is there someone that can help to be sure I am doing this properly?
     
  4. jwalker

    Joined:
    Feb 23, 2013
    Messages:
    4
    Likes Received:
    0
    For example, please see the below log:

    23-Feb-2013 10:08:38.670 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    Invite-UNK Recv Req INVITE from 10.19.32.37:54460 tid=0217E Call-ID=BC4FC270-7D0111E2-8005FD9B-1225A93B@10.19.32.37:
    INVITE sip:1708@10.19.32.35:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.19.32.37:5060;branch=z9hG4bK0217E;x-route-tag="tgrp:1001"
    Max-Forwards: 70
    Contact: <sip:xxxxxx1708@10.19.32.37:5060>
    To: <sip:1708@10.19.32.35>
    From: "Joshua Walker"<sip:xxxxxx1708@10.19.32.37>;tag=FB78-168E
    Call-ID: BC4FC270-7D0111E2-8005FD9B-1225A93B@10.19.32.37
    CSeq: 101 INVITE
    Expires: 180
    Min-SE: 600
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, COMET, REFER, SUBSCRIBE, NOTIFY, INFO, UPDATE, REGISTER
    Content-Type: application/sdp
    Date: Sat, 23 Feb 2013 15:08:38 GMT
    Supported: rel100, timer, replaces
    Timestamp: 1361632118
    User-Agent: Cisco-SIPGateway/IOS-12.x
    Allow-Events: telephone-event
    Content-Length: 410
    Remote-Party-ID: "Joshua Walker" <sip:xxxxxx1708@10.19.32.37>;party=calling;screen=no;privacy=off
    Cisco-Guid: 3159103719-2097222114-2147614737-565197598

    v=0
    o=CiscoSystemsSIP-GW-UserAgent 7939 9814 IN IP4 10.19.32.37
    s=SIP Call
    c=IN IP4 10.19.32.37
    t=0 0
    m=audio 17350 RTP/AVP 0 18 4 8 100 101
    c=IN IP4 10.19.32.37
    a=rtpmap:0 PCMU/8000
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=yes
    a=rtpmap:4 G723/8000
    a=fmtp:4 bitrate=6.3;annexa=yes
    a=rtpmap:8 PCMA/8000
    a=rtpmap:100 X-NSE/8000
    a=fmtp:100 192-194
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    23-Feb-2013 10:08:38.670 IPs do not match!
    23-Feb-2013 10:08:38.670 Compare IPs: incoming=10.19.32.37; external=0.0.0.0


    Below is the current config on the 3CX server:
     

    Attached Files:

  5. jwalker

    Joined:
    Feb 23, 2013
    Messages:
    4
    Likes Received:
    0
    Good morning all, any ideas on this issue yet? Thanks again in advance for the help!
     
  6. mixig

    mixig Active Member

    Joined:
    Dec 13, 2011
    Messages:
    519
    Likes Received:
    11
    INVITE is for 1708 number, in your attach there is 8033321, add 1708 number under the source identification by did (alos try that without (delete) custom field in matching strategy)
     
Thread Status:
Not open for further replies.