3CX V11 Sp3 / Polycom IP 335 : Distinctive ringtone issue

Discussion in '3CX Phone System - General' started by FRJC92, Jan 24, 2013.

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  1. FRJC92

    Jan 23, 2013
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    Hello everyone,

    I try to make a distinc ringtone for call providing from External, local and queue.
    I see that work with Alert info parameter, and everything seem but on provisionning template (that i use) for IP 335

    But that work for external call not for internal and queue call.

    When I perform a local call from phone to an another on server log there was any line with the alert info notification, and the phone use a ringtone (not the default, not the local and another and I don't found where there is this parameter)

    When I perform a queue call, there the alert info notification but the phone don't use it, it do the same as a call from another phone.

    Other case work...

    Someone are any idea ? Or have alreday perfor this kind of parameter ?

    Thanks :)
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