3CX V12 Standard Remote Provisioning with STUN

Discussion in '3CX Phone System - General' started by telis, Nov 1, 2013.

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  1. telis

    telis New Member

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    Hi,

    We have a 3CX V12 with a single private IP system set up behind a NAT route. All the port forwarding is in place and we have remote extension that works perfectly but we'd like to have more and use the remote provisioning feature.

    http://www.3cx.com/blog/docs/provisioning-a-remote-extension/

    However whenever I try to set the phone to provision I receive a pop saying:-

    Static Public IP Address is not specified in 3CX. This phone cannot be provisioned as an external extension, click on Settings > Network and the the Public IP Address of 3CX.

    Needless to say the IP address is in there.
     

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  2. telis

    telis New Member

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    I was able to resolve this!

    I hadn't put the Public IP in the General > Phone Provisioning area.
     
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