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Solved 3cx V14 Push Certificate

Discussion in 'iOS' started by rdonahue, Nov 7, 2017.

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  1. rdonahue

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    We are currently running 3cx v14 and the push certificate has expired. I have checked this page multiple times and cannnot find the link to download the updated push certificate.

    https://www.3cx.com/blog/news/v14-ios-client-push-certificate/

    Am I blind or can someone direct me to the right place to download the updated cert.
     
  2. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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  3. rdonahue

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    We do not have the ability to upgrade because of the changes in v15 of 3cx. On your post it says

    You will need to download the new iOS certificate and replace the old one.

    And then down below gives directions on how to replace it.

    Installation Guide:

    1. Download the iOS certificate to your 3CX server and extract the zip file
    2. Override the following locations with the file (aps_production.pfx):
      1. C:\ProgramData\3CX\Bin\Cert\Apple
      2. For each C:\ProgramData\3CX\InstanceX\Bin\Cert\Apple
        Where by X is the instance ID ranging from 1 (single install) up to 25 (on cloud server)
    3. Restart for each the “Queue Manager Service”

    Are you telling me those directions are useless and that 3cx cannot provide me the link to download the new certificate?
     
  4. Marios Neophytou

    Marios Neophytou Support Team

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    Hello @rdonahue ,

    That is an old instructions how to manually fix that for V15 to V14. However, these instruction won't work for you. On the top of the post says:

    "As of October 2017 V14 is End of Life. The iOS PUSH certificates have already expired. All users are highly recommended to upgrade to Version 15.5. The smartphone and softphone clients will be retired as of 01/01/2018."

    Thank you
     
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    #4 Marios Neophytou, Nov 8, 2017
    Last edited: Nov 8, 2017
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