• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

3CX V14 SP3 Update Won't Install

Status
Not open for further replies.

RussRiopelle

Free User
Intermediate Cert.
Joined
Feb 4, 2014
Messages
42
Reaction score
0
Tried to install SP3 on V14 and it just does not install.
Logged onto the server, opened the Management Console selected the update and clicked on Download Selected.
Get the message about stopping the services, downloading and then installing.
It certainly does stop all of the services but nothing else. Waited about 15 minutes and still nothing.
Tried 3 times and each time it was the same.
Has anyone else seen this?

Our 3CX Server is a VM with Windows Server 2008 R2 Enterprise
 
I would make sure your windows updates (especially .net) are up to date, reboot the VM and try again.
 
Installed all of the latest Windows updates, have .NET 4.5.2 installed and still have the same problem. When trying to install the SP3 to V14 all of the services shut down and nothing happens.
Any ideas????
 
I could have a look in the Updater logs to see if that gives you any clues. Those are found here:
- C:\Program Files\3CX Phone System\Bin\Updater1.log
- C:\Program Files\3CX Phone System\Bin\Updater2.log
 
Nick,

Noticed in the log that one of the services was not stopping. Waited for the service to stop and ran the updater. That did the trick.

Thank You Nick............... :D
 
Status
Not open for further replies.

Getting Started - Admin

Latest Posts

Forum statistics

Threads
141,630
Messages
748,943
Members
144,742
Latest member
Steffen Ekerdt
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.