Hello, I've just setup a 3CX for a customer what seem to work fine besides 2 things: It takes up to 15 seconds before the call is actually being made. Also forwarding internal from EXT: 300 to 301 takes about 15 seconds. Ah seems solved! Customer modem seem to delay SIP from other providers, after i disabled the SIP option on the modem it went fast! My call queue is not working, it says the following: There are no available customers at this time. (After this the phone call ends.) License: Standard & activated Number of phones: 2 Number of EXT: 2, 300 & 301 Registerd Agents: 300 & 301 I've setup a new Call Queue but that dont seem to work. Logfile from the management page: 3CXQueueManager ID: 105 Lost Call in Queue CQ_customer (801) from Caller ID '31612345678' Queue: 801 [CQ_customer] caller: 31612345678 Problem solved! In 3CX you go to Extension, click on the phone status and set queue status to: Logged IN.