Solved 3cx v15.5.8291.3 SSL certificate not renew!

Discussion in '3CX Phone System - General' started by mic.max, Feb 5, 2018.

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  1. mic.max

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    I've SSL certificate not valid after 02/02/2018, automatic renewal did not happen, my maintenance expires 26/10/2018. Can you help me?
     
  2. mic.max

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    can someone help me?
     
  3. Saqqara

    Saqqara Well-Known Member

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    Best in ringing your local 3CX support number
     
  4. mic.max

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    thank you! you have a italy support number?
     
  5. mic.max

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    no reply on call italy support!
     
  6. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @mic.max

    Are you using your own or a 3CX provided FQDN? Is this a local or hosted installation?
     
  7. mic.max

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    Hi, i use a 3cx provided FQDN (xxxxxxxx.3cx.it) in a local installation.
     
  8. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Please make sure that you can resolve activation.3cx.com and letsencrypt.org correctly when you perform an nslookup. Also did you get a email showing that your certificate did not update correctly?
     
  9. mic.max

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    C:\Users\server-2.1>nslookup
    Server predefinito: xxxxx.xxxxxxx.local
    Address: 192.168.1.xx
    > activation.3cx.com
    Server: xxxxx.xxxxxxx.local
    Address: 192.168.1.xx
    Risposta da un server non autorevole:
    Nome: activation.3cx.com
    Address: 151.80.125.88
    > letsencrypt.org
    Server: xxxxx.xxxxxxx.local
    Address: 192.168.1.xx
    Risposta da un server non autorevole:
    Nome: letsencrypt.org
    Addresses: 2001:41a8:26:18f::ce0
    2001:41a8:26:191::ce0
    104.106.96.213
    >

    i'm not receive a mail, i see my ssl cert not valid after 02/02/2018
     
    #9 mic.max, Feb 6, 2018
    Last edited: Feb 6, 2018
  10. YiannisH_3CX

    YiannisH_3CX Support Team
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    Please send me a personal message with your FQDN so i can further look into the issue.
     
    mic.max likes this.
  11. mic.max

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    i send private message
     
  12. mic.max

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  13. YiannisH_3CX

    YiannisH_3CX Support Team
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    Glad to see the issue has been resolved
     
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