3CX V15 Backup regularly fails , Restarting fixes temporarily

Discussion in '3CX Phone System - General' started by Glen3cxNZ, Aug 18, 2017.

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  1. Glen3cxNZ

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    Hi I am noticing that the backups on my 3CX servers V15 are regularly failing. The error is

    "System.Exception: Error creating backup ---> System.AggregateException: One or more errors occurred. (53300: sorry, too many clients already) ---> Npgsql.PostgresException: 53300: sorry, too many clients already"

    If I restart the services or reboot the server the backups work again but will fail again in a month or so.
    This is happening across both Windows and linux Debian versions. I have five servers this is effecting some using FTP and some saving to the local hard disk. I have also noticed when it is in the faulty state you cannot generate support info either.

    Is anybody else having this issue? has anyone found a solution?
     
  2. IoannisM_3CX

    IoannisM_3CX Support Team
    Staff Member 3CX Support

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    Hi Glen3cxNZ,

    Please do clarify which exact version are you on ?
     
  3. sip.bg

    sip.bg Active Member

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    This was happening for me with earlier Debian releases (V15 SP3 and 4), with SP5 and now with v15.5 it's working normally.
    So, if you haven't updated your system, I would recommend to do so to latest V15.5 SP1.
     
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  4. Glen3cxNZ

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    Thanks I am running mostly V15 SP5 (15.0.62928.5), I see the update is out of beta now so I will try upgrading to that and see how i go
     
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