3cx v15 Polycom DSS key issue

Discussion in '3CX Phone System - General' started by rdonahue, Dec 29, 2017.

Thread Status:
Not open for further replies.
  1. rdonahue

    Joined:
    Nov 7, 2017
    Messages:
    4
    Likes Received:
    0
    Has anyone come up with a solution to the Polycom SSIP's DSS key issue?


    We host 300 or so 3cx's - many with SSIP's that have been working fine for years.


    Upon upgrading to v15.5, any SSIP with a DSS key configured causes the phone to "freeze" and cease to function until powered down/up.


    It is just silly to suggest this is a Polycom issue....


    So, I ask again, anyone figure out how to fix what 3cx broke? Workaround? Other?
     
  2. eddv123

    eddv123 Active Member

    Joined:
    Aug 15, 2017
    Messages:
    875
    Likes Received:
    131
    Very basic although it solved an issue for me when using a Polycom conference phone with 3CX v15.5 recently - try checking and upgrading your firmware.

    You have not quoted a version in your post so it would be the first logical step.
     
Thread Status:
Not open for further replies.