Hi Team. My name is Luis and I work in post sales department in Kaizen (Spain). We are making some Probe of Concept with VAD and we have seen that the script we have made do not anything at all. The script is quite simple, only reproduces a .wav and transfers the call to another extension -simple, isn't it?-. The issue is that the "digital recepcionist" registers perfectly, and when we call from an extension to the registration number (it doesn't matter to the deployment or to the debug extension) calls are seen as "connected", but the user only which is calling hears ringback tone (instead of the .wav) and nothing happens. In the same way, by the time to gather "debug files" we have an error message "could not retrieve information files from 3CX Server". Please, can you help us?. We are really blocked because we don't know exactly how to proceed. It seems that the scripts and the content are correct (we wanted to begin with an extremely simple script) but we can't go ahead with the real script ellaboration unless we solve the current issue. Thanks in advance.