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3CX version 2.0.5 On HTC ONE X One Way Audio

Discussion in 'Android' started by deycom, Sep 20, 2012.

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  1. deycom

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    Hi,

    Device Info

    HTC ONE X
    Android Version 4.0.4
    HTC Sense Version 4.1

    Issue Info

    When making a call using the 3CX APP I can hear audio both ways for the first call, however on the second call I can hear the caller on the HTC but the other person can not hear me. The issue is resolved if I stop and re-start the 3CX Android APP.

    Thanks
     
  2. Deepest

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    HTC ONE X
    Android Version 4.0.4
    HTC Sense Version 4.1

    I have a customer with exactly the same issue with his HTC one X
     
  3. ZenMasta

    ZenMasta New Member

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    is this happening over cellular only or wifi or both? Can we assume you are using tunnel? my roommate just got a one x, I could probably convince her to let me test an extension
     
  4. deycom

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    Hi,

    Sorry I only just saw this reply.

    This issue is the same for me over cellular and wifi.

    I've also tried 3CX tunnel and I've the same issue.

    When you start the 3CX Android application for the first time you can hear audio both ways. However on the next call you can hear audio on the HTC but not on the handset receiving the call?

    Any help / suggestions would be grateful appreciated.

    Kind Regards,

    Bryan
     
  5. deycom

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    Just an update on this issue.

    I never explained that I’m making calls through a 3CX PBX server. The 3CX android app works fine on other HTC phones that we have so I’m fairly happy that we have the right settings.

    I found another VOIP over IP app that works with the HTC One X so in effect this is a work around for the problem on the HTC One X.

    However it would be great to know if there is a planned update for the 3CX app. I’m selling the 3CX system and it would be much better to show the 3CX app as opposed to another VOIP provider.
     
  6. edison-nts

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    PHONE LG-E510f
    ANDROID 2.3.4
    3CX version 2.0.5

    Same problem , on first call , two way audio. On next call only on way audio.

    Local network wi-fi, no proxy, no tunnel, no 3cx tunnel.

    Others android phones, same error.

    Sip server: elastix
     
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