3cx video call

Discussion in '3CX Phone System - General' started by stash, Mar 12, 2012.

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  1. stash

    stash New Member

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    Anyone tried the video call? what are the configuration need to be done for video calling?
    if i use 3cx softphone nothing happened. if i use x-lite if i press the video it gives me an error failed to start video.




    Thanks,

    STASH
     
  2. misstake2012

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    yes, we use video calls.
    Everything is work fine.
    Check your video codecs.
    Try to establish videocall - (3CX Phone - 3CX Phone)
     
  3. stash

    stash New Member

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    Sir Misstake,


    I already tried video call using 3cx to 3cx in the same LAN doesn't work. Even i use x-lite to 3cx i get failed to start video.
    i can't see any logs regarding the video calling. so i don't know where to troubleshoot. do you know how to troubleshoot this problem??



    Thanks,


    STASH
     
  4. stash

    stash New Member

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    I also get the video stream will be received on 192.168.xxx.xxx:40000. no video port provided by remote party.when i browse debug in 3cx softphone. anyway to fix this? i think this port is not to be port forwarded right?



    Thanks,


    STASH
     
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