3CX Voip Client SIP/RTP Tunneling Proxy fail to start

Discussion in 'Windows' started by SoftLa, Nov 25, 2008.

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  1. SoftLa

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    I've encounter "3CX Voip Client SIP/RTP Tunneling Proxy fail to start" when i was installing the client on my computer. Has anyone encounter this B4??
    I'm using 3CX V6 client and running on Windows XP SP3.

    Thx.
     
  2. yannl

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    I have the same problem. The service crashes during install.
    Error message detail:

    Tunneling proxy crash:


    Problem Event Name: APPCRASH
    Application Name: 3CXTunnel.exe
    Application Version: 6.0.3545.0
    Application Timestamp: 49130281
    Fault Module Name: LIBEAY32.dll
    Fault Module Version: 6.0.6001.18000
    Fault Module Timestamp: 4791a7a6
    Exception Code: c0000135
    Exception Offset: 00009cac
    OS Version: 6.0.6001.2.1.0.256.6
    Locale ID: 4108
    Additional Information 1: 9d13
    Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
    Additional Information 3: 9d13
    Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

    I tried to install it using the command line, same result.
    I'm running Windows Vista Business, all patches installed to date.

    Help would be greatly appreciated
     
  3. hazet

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    Same problem ! running Vista Business

    regards

    henk
     
  4. ikroumov

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    Same problem during the installation on VISTA x32 Ultimate
     
  5. scwhittle

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    Any one got a beat on this? Very frustrating!

    Version 6 loads and works, although I can't get the tunnel to work
    Version 7 bails with the SIP/RTP Tunneling Proxy - running XP pro
     
  6. auberge

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    The same error on some PCs while installing.
    Reason: 3cxTunnel.exe won't start because of 2 DLLs are absent on these PCs (libeay32.dll, ssleay32.dll). Both are located in [windows]\system32.
    Walkaround: find 2 DLLs on PC where it works and copy them in [windows]\system32 folder of PC with error. They do not need to be registered - just copy them. And run installer after that.
    Hope 3cx will fix this bug in installer in next releases.
     
  7. William400

    William400 Well-Known Member

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    Hi

    The client build uploaded on the release of V7 addresses this issue.

    Please advise should you still be encountering this.
     
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  8. Nick Galea

    Nick Galea Site Admin

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    I also suggest trying out he beta of the new softphone which is easier to configure
     
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