Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

3CX VoIP phone for windows in windows 8

Discussion in 'Windows' started by vinceagr, Apr 10, 2013.

Thread Status:
Not open for further replies.
  1. vinceagr

    Sep 21, 2010
    Likes Received:
    I have run the phone app in Windows 7 for a long time. Had a user come in with a new laptop that had windows 8 installed on it. We downloaded the most recent version of the app, set it up with the exact same settings as in Windows 7 and it doesn't connect to the server. Made sure all firewalls were turned off and that rules were in place in the windows firewall to be on the safe side. Still no luck. Debug gives me the following. HTTP data provisioning failed ,
    Attempting to connect to (my server IP)
    Phone got as local port 59820
    RTP engine OK
    SIP engine OK
    sound device (mic,ring and speaker) OK
    HTTP phonebook provisioning failed
    Not connected: Server unreachable
    Phone has been disconnected = error: 503
    Phone is no longer connected
Thread Status:
Not open for further replies.