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3cx voip phone occasionally crashes

Discussion in 'Windows' started by Caelyn, Aug 30, 2010.

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  1. Caelyn

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    Aug 24, 2010
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    Hello there,

    I recently installed multiple instances of the 3cx voip phone. On several workstations (windows xp and windows 7) it sometimes decides to crash while calling. The call isn't disconnected, but the program doesn't respond to the disconnect button. It does respond to other input, such as opening the menu. While crashed (or locked-up) the phone isn't connected to the server.

    Also, when this happens, the assistant becomees completely unresponsive, and has to be enden by killing the assistant process and the tcx.assistant.client process.

    Can somebody give me a hint in what direction I have to look?

    Thnx :)

    *EDIT: After closer examination it seems that the application doesn't entirely crashes, but clicking disconnect doesn't do anything. When a call is placed via the assistant, it still works... :?
     
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