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3CX WebClient - include CRM badge in history entries

Discussion in 'Ideas' started by Mariusz Juszczyk, Dec 27, 2017.

  1. Mariusz Juszczyk

    Joined:
    Oct 23, 2017
    Messages:
    5
    Likes Received:
    1
    Background:
    3CX can integrate with CRM using built-in server-side integrations. 3CX WebClient shows CRM button which links to CRM contact during ringing and call. CRM button is also avaliable on Contacts section.

    Problem:
    3CX WebClient users cannot jump to CRM Contact while navigating through Call History.

    Idea:
    3CX WebClient Call History includes button CRM which links to CRM contact.