3cx win softphone

Discussion in '3CX Phone System - General' started by giulio-tn, Nov 15, 2016.

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  1. giulio-tn

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    the system is 3cx linux v15 sp3
    the client is windows softphome in terminal service environment ( windows server 2012R2 )

    the problem:
    first call to external or internal is ok ( the status are red and yallow )
    after handset down the status is green
    the next recall not dial the number, if i close the application and restart the call is ok.
    any suggestions
    Thanks
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello there,

    Do you have any audio devices under settings/ audio options?
    this is usually caused if there are no audio devices listed there
     
  3. giulio-tn

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    This was the problem ....
    Thank you for your quick answer
     
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